Niamh was very helpful. She has great knowledge of the products and excellent customer service. Our Internet speed significantly improved by using the Poynting Antenna she recommended. I Would highly recommend Novatel to anyone who's struggling with speeds/setups.Thank you very much! You are a true life saver Novatel.
We had just completed a new build and wanted some expert advice on an integrated AV solution for TV and internet. We had previously engaged with another company but were recommended to contact Novatel and Frank. It certainly was very sound advice and one we were delighted to have followed up on. After the initial call, Frank paid a site visit immediately and was able to give some excellent advice on what solution would meet our needs without having to pay for expensive equipment that would not be needed. Frank is a pleasure to deal with. Extremely knowledgeable and genuinely has the customers best interest in mind when recommending a solution. Frank completed all the works to a very high standard, left the property spotless and provided us with the integrated AV and internet solution we needed at a very competitive price. I would highly recommend Frank and Novatel to anyone that is looking for an AV/Internet solutions from highly experienced and knowledgeable people that are genuine, honest and an absolute pleasure to deal with.
Before I bought this device I had to go to the far end of my garden to make a phone call. Now I can sit relaxed on the sofa and talk to people on the phone, having full coverage in the house. I decided to go with the voice only option as internet is provided by Wifi in good quality and on 900 MHz all Irish phone networks are covered. Thanks Novatel for answering all my questions!
We recently had high speed broadband installed in our business and our home premises. From the start to the end of the process we found Novatel both professional & efficient. The benefit is now the high quality WiFi we enjoy. We truly have been brought into the 21st century (at last) with your technology.
We moved to a new house in rural Ireland, which was always our dream. Unfortunately, we couldn’t get broadband, and the house had zero mobile phone signal inside. We looked everywhere for a solution, but couldn’t find something that would work for us until by chance, somebody recommended Novatel. Niamh and Frank were incredibly understanding, easy to deal with, and kept their promises. Now we have very decent wireless broadband that is more than enough for what we need, and they installed a solution that gives us 4G mobile coverage throughout our home. Novatel have made a huge difference, when nobody else could. I would recommend them to anyone in a similar situation. They are lovely people, and consummate professionals.
After moving into a house in a very rural area we were dismayed to discover we could not get any WiFi from any of the main providers. We also had no phone reception so any sort of mobile internet was not available. We were recommended to try Novatel so we got in touch and Frank called out to us. We looked into getting satellite internet but again this was not available as we are in a black spot. Frank suggested we get a Stelladoradus repeater unit which would improve our mobile phone & data reception in the house. He spent 3 hours here to ensure he could get us the best signal. We now have phone reception and internet on our phones, it’s like being in a new house! I could not recommend Novatel highly enough, I had rang so many companies and been told there was nothing they could do, Novatel was a godsend especially Frank, he had such patience and knowledge, I can’t thank him enough. Niamh in the office was also a delight to deal with, so friendly and professional. If in doubt take my advice and go with Novatel you won’t regret it!